Last updated: August 3, 2026
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Quasar Instruments website and web store, and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the website and store experience, fulfill orders, process payments, and support customer service. By using the website or placing an order, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words with initial capital letters have meanings defined under the following conditions. The following definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- You – means the individual accessing or using the website or store, or the company or other legal entity on behalf of which such individual is accessing or using the website or store, as applicable.
- Company – means Quasar Instruments, referred to as either “the Company”, “We”, “Us”, or “Our” in this Privacy Policy.
- Personal Data – means any information that relates to an identified or identifiable individual.
- Service – means the website, web store, and related services operated by Quasar Instruments.
- Account – means a unique account created for you to access parts of the Service.
- Website – means
quasarinstruments.com. - Cookies – are small files placed on your device by a website.
- Order Data
-means information collected when you browse, place, or manage a purchase, including items selected, billing details, shipping details, and fulfillment information. - Payment Processor
-means a third-party service that processes card or other payment transactions on our behalf.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- First and last name
- Email address
- Phone number
- Billing address
- Shipping address
- Account credentials
- Order history
- Customer service messages
Payment and Financial Data
When you make a purchase, we may collect information related to the transaction, including billing details, order totals, shipping information, payment status, tax-related information, and limited payment metadata returned by the payment processor.
We do not intentionally store full card numbers or security codes on our own systems unless a payment service or legal requirement specifically provides otherwise.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your device’s Internet Protocol address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Service and store certain information.
The technologies we use may include:
- Cookies or Browser Cookies
- Web Beacons
- Session data and cart persistence tools
Cookies help us keep your cart active, remember preferences, analyze website traffic, and improve the shopping experience. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, some parts of the Service may not function properly.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including product browsing and store functionality
- To manage your Account
- To process orders and deliver products or services
- To process payments and detect fraud
- To provide customer support and respond to inquiries
- To manage shipping, returns, exchanges, and order disputes
- To contact you about order status, fulfillment, and service-related matters
- To send updates, offers, or marketing messages where permitted and where you have not opted out
- To analyze website and store performance
- To comply with legal, tax, accounting, and regulatory obligations
Payment Processing and Financial Data
Payment information is generally handled by third-party Payment Processors and related commerce providers. Their own privacy policies and security practices govern how they handle payment card data and related transaction data.
Depending on the payment method used, we may receive limited payment-related information such as:
- Card brand
- Last four digits of the card
- Expiration month and year
- Transaction ID
- Authorization or failure status
- Billing name and billing address
We may retain transaction records for accounting, tax, reconciliation, warranty, fraud prevention, and dispute resolution purposes.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and support recordkeeping for orders, taxes, warranties, and customer service.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company’s operating locations and by trusted service providers involved in the processing of orders, shipping, payment processing, analytics, and communications.
This means that information may be transferred to and maintained on systems located outside of your state, province, country, or other jurisdiction where data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, financing, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data becomes subject to a different privacy policy.
Order Fulfillment and Service Providers
We may share your Personal Data with service providers that help us operate the web store, including:
- Payment processors
- Shipping carriers and fulfillment partners
- Email and communication services
- Website hosting and maintenance providers
- Analytics and security providers
- Customer support tools
These providers may only use your information to perform services on our behalf.
Legal and Compliance Disclosures
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
- Support billing, collections, fraud review, chargeback handling, and tax compliance
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The safety and security of your information also depends on you, especially when you use account credentials.
Detailed Information on the Processing of Your Personal Data
Service providers and processors may have access to your Personal Data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Examples of processing activities may include:
- Order management
- Payment processing
- Fraud screening
- Shipping and fulfillment
- Analytics and reporting
- Customer support and communications
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information where allowed by law
- Object to or restrict certain processing
- Request a copy of your information where applicable
- Withdraw consent where processing is based on consent
If you want to review, verify, correct, request deletion of, or otherwise exercise your rights over your Personal Data, please contact us using the details below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post the updated version on this page with a revised last updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your Personal Data, you can contact us at:
Quasar Instruments
4835 Centennial Blvd
Colorado Springs, CO 80919
Phone: (877) 535-8001
Sales Department: (719) 535-8000
Email: qiwebsite@qi-us.com